Citizens Advice and Citizens Advice Somerset provide a range of telephone advice services. These services operate on week days as noted below.
Does your query relate to a Consumer issue?
If you have a query that relates to a consumer issue, for example something you bought, a holiday or a service someone provided to you, you can contact the Consumer Service on free-phone 0808 223 1133 (Monday to Friday 9am to 5pm) or Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0808 223 1133.
Is your query about something else?
Call the Citizens Advice Somerset Adviceline on free-phone 0808 278 7842 our advisers are available Monday to Friday from 9am to 4pm.
*Not including bank holidays
Are you d/Deaf or have hearing loss?
If you are d/Deaf or hard of hearing you can get advice using Relay UK using prefix 18001 and then 0808 278 7842.
You can use Relay UK with an app or a textphone. There’s no extra charge to use it – find out how to use it on the Relay UK website.
