Join us as a member of staff
Thank you for your interest in working at Citizens Advice Somerset.
If you are thinking of applying for a role with us, read through our Recruitment Pack below to see what we’re about and how best to maximise your chance of securing an interview.
We value diversity, promote equality and challenge discrimination, as such we welcome applicants from all walks of life and backgrounds.
If you decide to apply, please complete our anonymous Diversity Monitoring form.
As a Disability Confident Committed employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please let us know.
Current vacancies
For all advertised roles, we reserve the right to close the vacancy if we receive a large number of applicants or the perfect candidate applies.
Programme Development Manager
This is an exciting opportunity to bring our ambitious plans into life-changing support programmes for those experiencing financial distress.
As the Programme Development Manager for the Somerset Crisis and Resilience Alliance you will be instrumental in driving collaboration, impact and innovation.
This is a unique, voluntary and statutory partnership leading the way in transforming the support available to those at risk of financial vulnerability or crisis.
Essential info:
- Closing date – 12 noon on Friday 10th July
- Interviews – to be held week commencing 13th July
- Salary – £44,000 – £49,000 per annum (pro-rata for part-time personnel)
- Location – Hybrid with travel to partners premises and meetings across Somerset
See the role description and person specification for full details.
Please note: Applicants need to complete our application form but can submit a CV to cover the qualifications and work history aspects.
Team Leader – Crisis & Resilience Service
The Crisis & Resilience Fund exists to offer targeted support to low-income households who have experienced a financial shock.
Our Resilience team provides targeted advice and casework to people/households who are at risk of financial vulnerability or who have received a crisis payment to alleviate financial distress.
The Team Leader will co-ordinate the work of the Resilience Team providing direct supervision and practical assistance to the advisers and caseworkers, and maintain their own client caseload. They’ll also develop relationships with the wider support provision in Somerset.
The role will suit an experienced adviser who is a confident communicator, with great organisation skills, and the ability to coach/support team members whilst also ensuring we’re meeting our targets.
Essential info:
- Closing date – 12 noon on Friday 10 July
- Interviews – are likely to be held week commencing 20 July.
- Salary: £28,800 to £30,553 per annum depending on experience
- Location – Hybrid (mix of home/office, with travel across Somerset)
See the role description and person specification for full details.
How to apply for a job with us?
Step 1 – Get stuck into our Recruitment Pack to see if we align with your goals and values.
Step 2 – Read through the role description and person specification for the job you’re interested in to see if you meet most of the ‘essential’ criteria.
Step 3 – Complete your application form, giving us really great examples of how you meet the criteria.
Step 4 – Complete the diversity monitoring form so we can ensure our Equity, Diversity and Inclusion goals are being met.
We look forward to receiving your application.


