Join us as a member of staff
Trainer and Supervisor
Would you like to work for an organisation that makes a difference, every single day, to people from all walks of life?
We believe that fantastic training and support is the cornerstone of a great advice service. If you are passionate about advice and someone that can enthuse and equip others on their journey to become successful advisers we’d love to hear from you.
This is a varied role with involvement across all aspects of advisers training and development. The postholder will also deliver some advice and supervision to keep skills and knowledge up to date.
To be successful in this role you will be an experienced adviser and trainer with excellent communication and IT skills, a problem-solving attitude and the ability to work calmly and efficiently in a busy and fast paced environment.
Please see the Recruitment Pack for full details of the role.
Hours: 30 – 37.5 hours a week
Salary: £27,917 – £29,469 pro rata per annum
Closing date: 19th May 2025 at 10am
The application form and Equality and Diversity Form (anonymous) are below. Please ensure we receive this before the closing date.
Thank you for your interest in working at Citizens Advice Somerset. You can find out more about what we do and why here.
We value diversity, promote equality and challenge discrimination, as such we welcome applicants from all walks of life and backgrounds.
If you are thinking of applying for a role with us, we would encourage you to read through the individual recruitment pack and guidance for applicants, this will help you with your application.
As a Disability Confident Committed Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to let us know.
Trainee Adviser (as part of our mental health service)
The role will provide advice to clients accessing help and support from a partnership of community based mental health services (Open Mental Health).
As it’s a partnership service, you will work within a multi-agency team supporting clients, providing advice that is tailored to their needs assessments and recovery goals.
See the job pack for full details. Please note: CVs are not accepted.
Hours: 22.5 – 37.5 per week
Salary: Trainee £24,087 per annum (pro rata for part time hours). With a pay review once fully qualified.
Closing date: Monday 24th June 2024 at 9am
Interviews: Thursday 4th July 2024
Team Leader & Caseworker (as part of our mental health service)
The role will support the development and delivery of the Open Mental Health programme.
The successful candidate will co-ordinate the work of the Citizens Advice Somerset team, providing direct supervision and practical assistance to the caseworkers, alongside delivering advice and casework to clients.
See the job pack for full details. Please note: CVs are not accepted.
Hours: 34 – 37.5 per week
Salary: £26,027 – £28,750 per annum (pro rata for part time hours) depending on experience
Closing date: Monday 24th June 2024 at 9am
Interviews: Thursday 4th July 2024
