Welcome to our Email Advice contact page

It is important to note that this is an email advice service only, we will not be able to support with any of the following through this channel:

• Requests for call-backs or appointments.
• Same-day or next-day emergency issues.
• Referrals from third parties (please use our Third Party Referral Form).
• Food parcels (please use our Food Parcel Request Form).

Please note we are only able to provide advice to those that live or work in our local area within Somerset.

To help us support you effectively through email, we need to ask you some questions about your issue(s) and circumstances to assess the appropriate next steps. Once you've supplied us with the required information a member of our team will send our advice to the email address you provide. We aim to respond within 5 working days, please be aware our response email may go into your spam/junk folder.

To learn more about how we use your information, please see our Privacy Policy.