Welcome to Citizens Advice Somerset the home of trusted advice
We were affected by the global Microsoft outage which meant we were unable to process:
- Email advice requests
- Online/email referrals
- Crisis and heating oil payments
We now have full access but it may take a little longer then usual to respond as we work through the backlogs.
We are sorry for any inconvenience this situation has caused and we hope to be fully operational as soon as possible.
Somerset Crisis and Resilience Help
The Crisis and Resilience Alliance has launched in Somerset.
It is designed to offer targeted support to people facing financial shock or hardship.
Find out more about the help available here.
Citizens Advice Somerset is an independent charity that provides free, confidential, and impartial advice for people in Somerset. We support whole communities by helping people individually.
Our Vision: Everyone has somewhere trusted to turn to for help and advice.
Our Mission: Delivering excellent advice services in Somerset and beyond by:
- Making sure great advice is easily available
- Taking early action to prevent problems getting worse
- Reaching out to those who find it hardest to get the help they need
- Working with other organisations
- Influencing others
Our Supporters
