Welcome to Citizens Advice Somerset the home of trusted advice
We have been affected by the global Microsoft outage today as a result we will be unable to process:
- Email advice requests
- Online/email referrals
- Crisis and heating oil payments
We are still able to provide advice in person and on the phone and can manually process foodbank vouchers for anyone in food crisis.
If you need advice or support with accessing foodbank vouchers, please call our Adviceline on 0808 278 7842 (9am-4pm) and we can assist you by phone.
We are sorry for any inconvenience this situation has caused and we hope to be fully operational as soon as possible.
Somerset Crisis and Resilience Help
The Crisis and Resilience Alliance has launched in Somerset.
It is designed to offer targeted support to people facing financial shock or hardship.
Find out more about the help available here.
Citizens Advice Somerset is an independent charity that provides free, confidential, and impartial advice for people in Somerset. We support whole communities by helping people individually.
Our Vision: Everyone has somewhere trusted to turn to for help and advice.
Our Mission: Delivering excellent advice services in Somerset and beyond by:
- Making sure great advice is easily available
- Taking early action to prevent problems getting worse
- Reaching out to those who find it hardest to get the help they need
- Working with other organisations
- Influencing others
Our Supporters
