Specialised Services

Are you receiving all the income you are entitled to?

Pop your information into our online better-off benefit calculator to see if you are missing out. 

When you’ve completed your benefit check you’ll receive guidance on how to claim and if you need more help you can click ‘send to adviser’ and our our advice team will be notified, we’ll get in touch with you.

The Crisis and Resilience Fund (CRF) is designed to offer targeted help to people facing sudden financial difficulties.

Our CRF support is provided in two ways: 

• Crisis payments to help people experiencing an unexpected financial shock, such as a sudden loss of income or an essential cost, that they cannot afford, and
• Wraparound financial resilience support to prevent repeat crises, such as income maximisation. debt advice, budgeting support, and employment support.

Visit our Crisis and Resilience page for more information and to access support.

Are you trying to manage court without legal representation? If yes, you are a ’Litigant in Person’. Our Litigants in Person service exists to help people who are not eligible for legal aid but have experienced domestic abuse to secure the court orders needed to provide protection for themselves and their children or to obtain financial orders…

Our Advice and Community Empowerment (ACE) service provides advice to people living or working in the HPC area and delivers advice first aid training to community groups.

If you are a health and social care worker in Somerset and you need information, advice or guidance, then the keyworker advice service is for you. 

Our Macmillan team provide an advice service for people affected by cancer. If you or someone close to you has been diagnosed with cancer, money might not be one of the first things you think about. But having cancer can be expensive. Your income may go down and your expenses may go up. If you are struggling to cope with the financial impact of cancer, remember there is help available…

People can become indebted very quickly and easily in modern society and it is often very difficult to face the situation and deal with it. This service aims to provide a complete debt support solution for people in our community who are unable to deal with their debt issues…

Funded by local Multiple Sclerosis Society branches this advice service exists to ensure that anyone affected by MS can easily access advice about any topic area including: benefits, debt, housing, employment, family, consumer, discrimination and more…

Our shared ambition is to ensure that people living with mental health problems get the right support at the right time. Working together we support people to live a full life. We enable access to specialist mental health services, housing support, debt, benefits and employment advice, volunteering opportunities, community activities and physical exercise to help support and improve their wellbeing and quality of life…

Everyone at Citizens Advice understands how distressing and frightening a Hate Crime can be.Our team are here to help you get support and information. If you want to report the hate crime we will guide you through that process…